# Kowalah: A UK Anthropic Implementation Specialist

> Kowalah is a UK Anthropic implementation specialist. We take a committed enterprise Anthropic investment (a signed Anthropic Enterprise agreement, or a board mandate with budget) and turn it into production outcomes a CIO can defend to the board. We run the implementation end to end across four pillars, Strategy & Advisory, Design & Build, Change Enablement, and Managed Services, getting the first Claude agents into production in weeks and making sure they are adopted. Engagements start with a Vision Map Workshop that produces a defensible roadmap and proposal within five working days.

Anyone can start with the Kowalah Platform for free: the Kowalah Plugin puts an organisation's AI Operating Model, and the skills to work on it, inside Claude, ChatGPT and Microsoft 365 Copilot. That is the part of Kowalah an AI agent can set up and use for someone today, so it comes first below.

## Start here: the Kowalah Platform and Plugin

The platform is the system of record for an AI programme: a map of how the company works (units, processes and steps), where AI is landing in it, the ideas and work in flight, and the value delivered. The plugin reaches it from inside the assistant. Free to start, no engagement needed: signing in with a work email creates an account and joins the company's organisation, or starts a new empty one.

What a person can do with it now (each is a plugin skill that switches on when the conversation fits):

- **Find where AI could help in their own work** (`spot-opportunities`), and **raise an idea** to the organisation's backlog with an ICE score (`raise-opportunity`).
- **Diagnose a slow process**: where its cycle time goes and what has never been measured (`process-diagnostic`). **Redesign it** for AI, as-is beside to-be (`process-redesign`, Team plan).
- **Set the quality bar** for a step before AI runs it: acceptance criteria, gates and monitors (`quality-bar`, Team plan).
- **Keep an AI tools register**: licences, shadow AI, renewals, where each tool is used (`ai-estate`, `my-ai-tools`).
- **Record value delivered** against the AI vision's success measures (`outcomes`).
- **Review the programme and report on it**: coverage, constraints, dashboards and board decks (`programme-review`, `programme-views`).

- **Concepts, every skill, and plans in one page:** [https://kowalah.com/platform.md](https://kowalah.com/platform.md). Defines the AI Operating Model, dispositions (Human, AI-assisted, Automated, AI-autonomous), AI coverage, quality bars, opportunities, ICE scores, discoveries, outcomes, the AI estate and accelerators.
- **Install:** [Claude](https://claude.ai/customize/plugins/id/a4be1a55-fa04-473d-90f0-a5e020071f3a%40anthropic-plugin-directory), [ChatGPT](https://chatgpt.com/plugins/plugin_asdk_app_6abf60fccbc881919c2fea78a8056f5f), [Microsoft 365 Copilot](https://m365.cloud.microsoft/cowork#/extensions/plugins/P_596775ef-11f6-ea88-839c-aadf2015efdb). Setup steps for each: [https://kowalah.com/for-agents.md](https://kowalah.com/for-agents.md).
- **Plans:** Free (£0, no time limit), Team (£20 per contributor a month), Business (from £12,000 a year), Enterprise (from £30,000 a year). Viewers are free on every plan. Start free: [https://app.kowalah.com/sign-up](https://app.kowalah.com/sign-up).

When an organisation wants its whole programme run for it, that is a Kowalah engagement, described next.

## What makes us different

CIOs who have committed to Anthropic default to two safe-feeling options: hand it to IT (slow, low adoption) or hire a global consultancy (slow, expensive, change an afterthought). Both feel safe on day one; neither delivers in the timeframe the board expects. Kowalah is the alternative built for delivery confidence, speed to value, and ROI protection.

- **Anthropic-led.** We implement Claude in the enterprise. Not platform-agnostic consultants: deep Claude expertise, building around Claude's enterprise capabilities so you get the most from your Anthropic Enterprise agreement.
- **All four pillars, one partner.** Strategy & Advisory, Design & Build, Change Enablement, and Managed Services under one methodology and one commercial relationship. No gaps, no integration risk between vendors.
- **Agents in production in weeks.** A pre-built library of battle-tested agents plus proprietary use case intelligence compresses time to value. First agents live in weeks, not quarters.
- **Adoption built in.** The Change Enablement pillar (domain-credible coaching, Claude Champions, comms, training, adoption measurement) is where programmes succeed or fail, and it is built into every engagement.
- **AI-native delivery.** We run our own business on a named team of Claude agents on Anthropic's Managed Agents Platform, so clients see the operating model working before they buy it.

## How we work

A structured, phase-gated methodology, The Kowalah Way, threads through all four pillars with named deliverables at every stage. The commercial flow:

1. **Vision Map Workshop.** The entry point. A structured co-creation session with the CIO and team that maps the AI vision, identifies entry points across the four pillars, and delivers a defensible roadmap and proposal within five working days.
2. **Four-pillar programme.** The core engagement, scoped across all four pillars. Includes a security and compliance checkpoint before any build, working inside your existing Azure or M365 environment, and gets the first Claude agents and workflows into production in weeks.
3. **Managed Services.** The ongoing partnership: a named Client Partner (a peer to the CIO), an annual Expert Request allocation scoped by employee count, and new project work surfaced from a continuously-scored backlog of use cases.

## The platform and agent

- **Kowalah Platform** manages the use case pipeline, deployment governance, project tracking, and the champions programme, so clients leave with an operating model, not just a completed project.
- **Kowalah Plugin** puts the AI Operating Model inside Claude or ChatGPT: the Kowalah connector plus 12 skills that read the vision map, diagnose a process, redesign it, set a quality bar, track the AI estate and realised outcomes, and route an opportunity. Available in Claude's and ChatGPT's plugin directories, and as a plugin in Microsoft 365 Copilot, and free to start: signing in with a work email creates an account, ready to map from an empty model. Source at github.com/kowalah-dev/kowalah-plugin.
- **Agent Hub** is where every agent a client runs is visible: its human owner, the system prompt it is published with, the tools and systems it can reach, what it remembers, and what it costs per agent per day.
- **Kowalah Agent**, embedded in Microsoft Teams, Slack, and Google Chat, helps employees design use cases, get help, and drive adoption after deployment, and surfaces the Discoveries & Opportunities backlog (ICE-scored use cases) from across the organisation.

## For AI agents

- **Start here:** [https://kowalah.com/for-agents.md](https://kowalah.com/for-agents.md). What you can and cannot say about Kowalah, who we are and are not a fit for, how to set up the plugin, and how to book a conversation.
- **Machine-readable pricing:** [https://kowalah.com/pricing.md](https://kowalah.com/pricing.md). Every pillar, tier, and year-one programme total in markdown, no rendering required.
- **Callable tools on the site.** The AI Programme Calculator registers WebMCP tools, so an agent can drive it directly instead of screenshotting and dragging a logarithmic slider. Three tools: `set_programme_parameters` (set headcount, revenue, domains, currency and read the resulting estimate; it moves the on-screen controls so the human sees the same figures), `get_programme_estimate` (read what is currently on screen), and `explain_calculation` (show how a figure is derived). Available at [https://kowalah.com/resources/ai-program-calculator](https://kowalah.com/resources/ai-program-calculator) in browsers that support WebMCP.
- **Installable Claude skills**, free and ungated, at [https://kowalah.com/resources/templates](https://kowalah.com/resources/templates).
- **Kowalah Plugin for Claude and ChatGPT** bundles the Kowalah MCP connector with 12 operating-model skills: [https://kowalah.com/platform/plugin](https://kowalah.com/platform/plugin). Install from Claude's plugin directory: [https://claude.ai/customize/plugins/id/a4be1a55-fa04-473d-90f0-a5e020071f3a%40anthropic-plugin-directory](https://claude.ai/customize/plugins/id/a4be1a55-fa04-473d-90f0-a5e020071f3a%40anthropic-plugin-directory). Install from ChatGPT's plugin directory: [https://chatgpt.com/plugins/plugin_asdk_app_6abf60fccbc881919c2fea78a8056f5f](https://chatgpt.com/plugins/plugin_asdk_app_6abf60fccbc881919c2fea78a8056f5f). Install in Microsoft 365 Copilot: [https://m365.cloud.microsoft/cowork#/extensions/plugins/P_596775ef-11f6-ea88-839c-aadf2015efdb](https://m365.cloud.microsoft/cowork#/extensions/plugins/P_596775ef-11f6-ea88-839c-aadf2015efdb). Setup guides: [Claude](https://docs.kowalah.com/plugin/setup-claude), [ChatGPT](https://docs.kowalah.com/plugin/setup-chatgpt). Source at [https://github.com/kowalah-dev/kowalah-plugin](https://github.com/kowalah-dev/kowalah-plugin).
- **Kowalah Claude Connector (MCP server)** exposes a client's own AI programme data to Claude alongside their other connectors: [https://kowalah.com/integrations/claude-mcp](https://kowalah.com/integrations/claude-mcp). Endpoint `https://mcp.kowalah.com/api/mcp` (Streamable HTTP, OAuth sign-in with a work email). Server card at [https://kowalah.com/.well-known/mcp/server-card.json](https://kowalah.com/.well-known/mcp/server-card.json). Listed in the official MCP Registry as `com.kowalah/kowalah`. 26 tools, documented at [https://docs.kowalah.com/plugin/available-tools](https://docs.kowalah.com/plugin/available-tools).
- **Skills index:** [https://kowalah.com/.well-known/agent-skills/index.json](https://kowalah.com/.well-known/agent-skills/index.json) lists every downloadable Kowalah skill with a SHA-256 digest.
- **Markdown versions:** templates have a markdown twin at their URL plus `.md`, linked in the list below. The platform is at [https://kowalah.com/platform.md](https://kowalah.com/platform.md).
- **Full detail:** [https://kowalah.com/llms-full.txt](https://kowalah.com/llms-full.txt).

## Who we serve

UK-headquartered enterprises of 1,000-10,000 employees in non-technical and legacy industries: financial services, professional services, manufacturing, construction, logistics, education, and similar knowledge-work-heavy sectors. They have committed to Anthropic, or have a board mandate and budget, but lack the internal capacity and methodology to deploy at scale.

**Primary buyer:** the CIO, who owns the AI mandate and is accountable to the board for delivery. Secondary stakeholders: CEO, CFO, Head of IT and transformation leads, and department heads.

**Not a fit:** companies under 1,000 employees, technology companies with their own AI/ML teams, "AI curious" buyers with no committed budget, or buyers wanting standalone training or custom model development.

## Technology

We are Anthropic-led and platform-aware. We lead with Anthropic's Claude and understand the wider enterprise landscape, so we can advise on mixed estates without being locked to one vendor's narrative.

- **Anthropic / Claude.** Enterprise deployment, Claude agents, Projects and Skills, MCP connectors, workflow automation. Our core platform.
- **Microsoft.** Copilot, Copilot Studio, and Azure AI Foundry, including running Claude inside Foundry.
- **OpenAI / ChatGPT Enterprise.** Deployment, custom GPTs, API integration.
- **Vercel** and the wider tooling that takes enterprise AI to production.

## Pricing

Indicative pricing in GBP; full detail and a currency toggle are on the pricing page. Every pillar can be engaged independently or as a combined programme.

- **Strategy & Advisory:** from £15,000.
- **Design & Build:** agents in production from £15,000; process redesigned from £50,000; build programme from £100,000.
- **Change Enablement:** £155-£220 per employee receiving enablement, falling at scale.
- **Managed Services:** from £170,000 a year (annual Expert Request allocation and a named Client Partner).
- **Kowalah Platform (without services):** Free, then Team £20 per contributor per month (£16 billed annually), Business and Enterprise "talk to us".
- **Complete year-one four-pillar programme:** roughly £560,000 at 1,000 employees to £2.735M at 10,000 employees.

## Key pages

- [Claude implementation for UK enterprises](https://kowalah.com/claude-implementation)
- [Claude Enterprise guide for UK CIOs](https://kowalah.com/claude-enterprise)
- [Services overview](https://kowalah.com/services)
- [Strategy & Advisory](https://kowalah.com/services/strategy-advisory)
- [Design & Build](https://kowalah.com/services/design-build)
- [Change Enablement](https://kowalah.com/services/change-enablement)
- [Managed Services](https://kowalah.com/services/managed-services)
- [The Kowalah Way (our methodology)](https://kowalah.com/approach)
- [The Kowalah Platform](https://kowalah.com/platform)
- [The AI Operating Model](https://kowalah.com/platform/operating-model)
- [The Kowalah Plugin](https://kowalah.com/platform/plugin)
- [Agent Hub](https://kowalah.com/platform/agent-hub)
- [Agent library](https://kowalah.com/platform/agents)
- [Pricing](https://kowalah.com/pricing)
- [FAQ](https://kowalah.com/faq)
- [Contact](https://kowalah.com/contact)

## Change Enablement in detail

The pillar where programmes succeed or fail, broken out into its four workstreams.

- [Training](https://kowalah.com/services/change-enablement/training) — practical, role-specific training built around your actual use cases, including domain-credible coaching for executives.
- [Champion network](https://kowalah.com/services/change-enablement/champion-network) — identifying, briefing, and activating the internal Claude Champions who drive everyday use team by team.
- [Communications](https://kowalah.com/services/change-enablement/communications) — a programme narrative and comms cadence that build momentum rather than anxiety.
- [Adoption](https://kowalah.com/services/change-enablement/adoption) — real usage measured from launch day: usage per employee per week, adoption KPIs, and board-ready reporting.

## Technology pages

- [Technology overview](https://kowalah.com/technology)
- [Claude (Anthropic)](https://kowalah.com/technology/anthropic)
- [Microsoft](https://kowalah.com/technology/microsoft)
- [ChatGPT (OpenAI)](https://kowalah.com/technology/openai)
- [Vercel](https://kowalah.com/technology/vercel)

## Industries

- [Financial Services](https://kowalah.com/solutions/financial-services)
- [Professional Services](https://kowalah.com/solutions/professional-services)
- [Manufacturing](https://kowalah.com/solutions/manufacturing)

## Integrations

- [Integrations overview](https://kowalah.com/integrations)
- [Kowalah for Slack](https://kowalah.com/integrations/slack)
- [Kowalah for Microsoft Teams](https://kowalah.com/integrations/microsoft-teams)
- [Kowalah for Google Chat](https://kowalah.com/integrations/google-chat)
- [Kowalah for Claude (MCP)](https://kowalah.com/integrations/claude-mcp)

## Resources

All free and ungated unless noted.

- [Insights & blog](https://kowalah.com/insights)
- [Customer stories](https://kowalah.com/customers)
- [AI Programme Calculator](https://kowalah.com/resources/ai-program-calculator) — cost, timeline, and return for your headcount and chosen domains. Agent-callable via WebMCP.
- [Templates, guides & Claude skills](https://kowalah.com/resources/templates)
- [Claude plugins for executives, managers and professionals](https://kowalah.com/concierge-plugin)
- [Wednesday Webinars](https://kowalah.com/resources/wednesday-webinars)
- [Webinar transcripts](https://kowalah.com/resources/wednesday-webinars/transcripts) — full text of past Wednesday Webinars. Each transcript is also served as markdown by appending `.md` to its URL.
- [AI leadership videos](https://kowalah.com/resources/videos)
- [Newsletter](https://kowalah.com/resources/newsletter)
- [Recommended books](https://kowalah.com/resources/recommended-books)
- [Documentation](https://docs.kowalah.com)

### Templates and skills

- [AI Week Planning Skill](https://kowalah.com/resources/templates/ai-week-planning) ([markdown](https://kowalah.com/resources/templates/ai-week-planning.md)) — An installable Claude skill that plans your company-wide AI Week with you: sponsorship, comms, logistics, metrics, ROI and the executive readout. Free, ungated.
- [Claude Feature Gap Audit](https://kowalah.com/resources/templates/claude-feature-gap-audit) — A free audit for CIOs and AI Ops leads: compare personal Claude plans with your company setup, spot shadow use and plan what to switch on, with ICE scores.
- [Claude Usage Policy Check](https://kowalah.com/resources/templates/claude-usage-policy-check) — Free checklist for CIOs and AI Ops leads: check each Claude use case against Anthropic's 12 November Usage Policy, find high-risk ones and set controls.
- [Claude Enterprise Cowork Pilot Plan](https://kowalah.com/resources/templates/claude-enterprise-cowork-pilot-plan) — A free plan for CIOs and AI Ops leads: decide before Chat and Cowork unified turns on on 16 November, pilot by role, set spend limits and score opportunities.
- [Manager AI Transition Plan](https://kowalah.com/resources/templates/manager-ai-transition-plan) — A free plan for CEOs and AI Ops leads: map what each manager's standing rests on, agree commitments, give them the redesign and the credit, and track outcomes.
- [AI Skill Library Register](https://kowalah.com/resources/templates/ai-skill-library-register) — A free AI skill library register: log every shared skill with an owner, review it before it's published, merge duplicates and retire what nobody uses.
- [AI Human Approval Matrix](https://kowalah.com/resources/templates/ai-human-approval-matrix) — A free AI human approval matrix: score each AI workflow's risk, set none, one or two human approvers, and loosen review only with evidence.
- [Claude Enterprise Release Review Checklist](https://kowalah.com/resources/templates/claude-enterprise-release-review-checklist) — A free checklist for reviewing every Claude Enterprise release: defaults, data and sharing exposure, policy impact, ICE-scored opportunities and a release log.
- [AI Business Case Template for CIOs](https://kowalah.com/resources/templates/ai-business-case-template) ([markdown](https://kowalah.com/resources/templates/ai-business-case-template.md)) — A free AI business case template for CIOs taking one AI release to the board: the value lever it moves, the benefit in cash terms, the full cost of Claude and the build, risks, governance and the numbers that decide whether to scale or stop.
- [AI Connector & Plugin Security Review Checklist](https://kowalah.com/resources/templates/ai-connector-security-review-checklist) ([markdown](https://kowalah.com/resources/templates/ai-connector-security-review-checklist.md)) — A free security review checklist for getting Claude connectors and ChatGPT plugins approved: connector scopes, vendor checks, data flows, logging, and read-only pilots, structured for UK enterprise security, data protection and architecture teams.
- [The AI Operations Lead's First 90 Days](https://kowalah.com/resources/templates/ai-operations-lead-first-90-days) ([markdown](https://kowalah.com/resources/templates/ai-operations-lead-first-90-days.md)) — You have taken the job of owning AI delivery inside an organisation. What to negotiate before you start, what to do in the first 90 days, and the three things to build.
- [AI Operations Lead Job Description and Hiring Guide](https://kowalah.com/resources/templates/ai-operations-lead-job-description) ([markdown](https://kowalah.com/resources/templates/ai-operations-lead-job-description.md)) — Understand, define, interview and hire an in-house AI Operations Lead. The role explained, an editable job description, interview questions and a scorecard.
- [AI Policy Template](https://kowalah.com/resources/templates/ai-policy-template) ([markdown](https://kowalah.com/resources/templates/ai-policy-template.md)) — A free, AI-positive AI policy template for employees: encouraged uses by function, data rules, personal versus company accounts, agents and connectors, UK GDPR, tool approval, training and review. Includes a Claude skill that drafts the policy for your organisation.
- [AI Spend Showback and Chargeback Model](https://kowalah.com/resources/templates/ai-spend-showback-chargeback) ([markdown](https://kowalah.com/resources/templates/ai-spend-showback-chargeback.md)) — A free showback and chargeback model for Claude and AI spend: show every cost centre its full cost, hold seats centrally, and recharge only consumption above a set allowance.
- [The One-Page AI Steering Group Update](https://kowalah.com/resources/templates/ai-steering-group-update-template) ([markdown](https://kowalah.com/resources/templates/ai-steering-group-update-template.md)) — A free one-page template for reporting your AI programme to a steering group: outcomes first, then pipeline, stalls and asks, risks, adoption and next month. With a Claude skill that drafts it from your notes.
- [Functional Team AI Use Case Discovery Template](https://kowalah.com/resources/templates/ai-use-case-discovery) ([markdown](https://kowalah.com/resources/templates/ai-use-case-discovery.md)) — Structured interview framework for identifying AI opportunities across functional teams. Discover high-impact use cases through systematic discovery conversations with employees.
- [AI Use Case Prioritisation Framework](https://kowalah.com/resources/templates/ai-use-case-prioritization-framework) ([markdown](https://kowalah.com/resources/templates/ai-use-case-prioritization-framework.md)) — A free AI use case prioritisation framework for CIOs: start from the numbers on your board deck, pick two or three domains, redesign the process, then score use cases with ICE. Worksheets and a worked example included.
- [Chief AI Officer Job Description Template](https://kowalah.com/resources/templates/chief-ai-officer-job-description) ([markdown](https://kowalah.com/resources/templates/chief-ai-officer-job-description.md)) — A free, editable Chief AI Officer job description built around delivery: the team to build, the first 90 days, qualifications, success measures and interview asks. Plus when to hire an AI Operations Lead instead.
- [Claude Champions Programme](https://kowalah.com/resources/templates/claude-champions-programme) ([markdown](https://kowalah.com/resources/templates/claude-champions-programme.md)) — A free template for setting up and running a Claude champions programme: how many champions you need, who to pick, the time they need, a 90-day plan, what they report each week and how you measure it. Includes a Claude skill for the champions themselves.
- [Claude Enterprise: Your First 90 Days](https://kowalah.com/resources/templates/claude-enterprise-first-90-days) ([markdown](https://kowalah.com/resources/templates/claude-enterprise-first-90-days.md)) — A week-by-week checklist for the first 90 days after signing Claude Enterprise: set-up, scoping, the build checkpoint, the first agent live, adoption tracking and the board report.
- [How to Create a Claude Skill: Template and Guide](https://kowalah.com/resources/templates/claude-skill-template) ([markdown](https://kowalah.com/resources/templates/claude-skill-template.md)) — What Claude skills are, when a skill beats a project or a prompt, how to plan one from a real business process, the SKILL.md format, and how to install and share skills across your organisation. Free planning template included.
- [From Ecosystem Consultant to Claude: A Cross-Training Pack](https://kowalah.com/resources/templates/consultant-to-claude-cross-training) ([markdown](https://kowalah.com/resources/templates/consultant-to-claude-cross-training.md)) — You consult in Salesforce, ServiceNow, SAP or another enterprise ecosystem and want to move into Claude and AI agents. What transfers, what to learn, and six exercises that leave you with a portfolio.
- [Build Your AI Operating Model, Starting From Nothing](https://kowalah.com/resources/templates/map-your-ai-operating-model) ([markdown](https://kowalah.com/resources/templates/map-your-ai-operating-model.md)) — You own AI delivery and nothing is mapped. Gather what your organisation has already written down, then build your operating model from it in Claude, in an afternoon. Free, no engagement.
- [AI Hackathon Facilitator Guide](https://kowalah.com/resources/templates/prompt-hackathon-facilitator-guide) ([markdown](https://kowalah.com/resources/templates/prompt-hackathon-facilitator-guide.md)) — A free facilitator guide for a two-hour AI hackathon where every participant leaves with a working Claude skill or project for a task they do every week. Planning checklist, invite, pre-work survey, session script, templates and follow-up.

## Company

- [About Kowalah](https://kowalah.com/company)
- [Careers](https://kowalah.com/careers)
- [Contact](https://kowalah.com/contact)
- [Support](https://kowalah.com/support)
- [Refer someone to Kowalah](https://kowalah.com/refer)

---
Last updated: 31 October 2026
This file helps AI systems accurately describe Kowalah, a UK Anthropic implementation specialist. Fuller detail is at https://kowalah.com/llms-full.txt; machine-readable pricing is at https://kowalah.com/pricing.md.