Mabel · Knowledge Keeper
Meet Mabel, Your Knowledge Keeper
Every company loses the same things: the case study nobody wrote up, the lesson learned on a project that ended, the reason a decision went the way it did. Mabel holds onto them. Forward her anything, BCC her, message her, and she files it somewhere findable, then builds it into an internal knowledge base a new joiner or another agent can ask questions of. She is warm, patient, and she never critiques what you send her.
Book a ConversationYour company already knows the answer. It just cannot find it
Institutional knowledge is not missing. It is scattered across inboxes, decks and the heads of people who have moved on.
Capture has a friction problem
Any system that asks people to stop, categorise and write properly is a system they will stop using by week three. Mabel takes whatever arrives, in whatever shape, and does the filing herself.
A dumping ground is not a brain
Storing everything is the easy half. The value is in synthesis, and synthesis is the part nobody has time for, so it never happens.
Nobody trusts an answer with no source
A knowledge base that cannot show you where a claim came from does not get used for anything that matters.
What it does
What Mabel Does
Three lanes, with different rules for each.
Captures without friction
Forward, BCC or message her. She acknowledges with a friendly one-liner, tags it, and files it. She does not editorialise and she does not critique what arrived. Anyone in the organisation can contribute.
Synthesises on her own initiative
She builds the knowledge base herself, without waiting to be asked: how we work, case studies, lessons learned, what is changing in the ecosystem. Sections get added as the material earns them.
Links every conclusion to its source
Each entry footer-links back to the raw captures behind it. An answer you can trace is an answer people will act on.
Canon is human-approved
The official record is a separate lane with a separate rule. A strong entry only graduates into it when a named person says so. Mabel drafts, a human approves, and only then does it become what the company says.
Ready when you are
Want a Mabel holding your company's memory?
Book a conversation and we'll show you what a company brain looks like when every answer carries its source.