Claude Managed Agents: Spot the AI Worker Use Cases in Your Business

Anthropic just launched Managed Agents — and this changes what's possible for business leaders who want AI doing real work, not just answering questions.

A managed agent runs on Anthropic's platform. It has skills, sessions, and environments, and it can work on its own schedule. Your sales ops agent cleans the pipeline every morning. Your finance agent reconciles invoices overnight. Your CRO reviews every deal each Monday.

The problem? Most business leaders don't know what a managed agent is, what it can do, or how to spot the right opportunity in their own function.

This 60-minute session fixes that. It's not a technical deep dive. It's a business leader's tour — built so COOs, CROs, and CFOs leave with a clear mental model, concrete use case ideas, and a plan to brief their tech team (or Kowalah) to bring them to life.

Charlie Cowan will walk you through Anthropic's managed agent UI — showing how agents, skills, sessions, and environments fit together. You'll see live examples of managed agents Kowalah has already built: Brian (sales ops), McMahon (CRO coach), and Deirdre (delivery capacity). You'll also tour the new Kowalah Agent Hub.

What you'll learn:

• What a managed agent is, and how it differs from a chat assistant or a one-off prompt
• How agents, skills, sessions, and environments fit together inside Anthropic's platform
• What Kowalah's own managed agents do — Brian, McMahon, and Deirdre — and why we built them
• How to spot the shape of a managed agent use case inside your own function
• How to scope an agent idea well enough to hand to a tech team

Who should attend:

COOs, CROs, CFOs, and other business leaders at organisations of 1,000 to 10,000 employees. You don't need to write code. You need to leave the session knowing what a managed agent is, where yours should run first, and what to ask your team to build.

What you'll leave with:

• A clear mental model of managed agents you can explain to your board on Monday
• 3+ candidate use cases for agents inside your own function, prioritised by value
• A scope outline you can hand to your tech team — or to Kowalah — to bring to life
• Pointers to the right places in Anthropic's docs for the next step

Bring the use case you're thinking about to the Q&A and we'll stress-test it live.