Redesign the Workflow, Not the Task
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Uber ran 16 two-week AI sprints across finance, legal, and ops and found the same lesson every time: automating one task barely moves the needle, redesigning the whole workflow does. We break down Uber's approach and what it means for how you should be picking your next AI project.
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About this webinar.
Uber's engineering leadership ran an experiment: pair 30 of their most AI-proficient engineers with domain experts across finance, legal, marketing, and procurement. Ten days per pod: shadow the work, build an agent, validate it, ship it. Sixteen pods, sixteen functions, two months.
The results: capital allocation analysis across 150 cities dropped from 15 hours to 30 minutes. Financial pacing reports went from two days to ten minutes. But the real lesson wasn't the speed, it was where the speed came from. Automating one task barely moved anything. Redesigning the entire workflow, removing handoffs, cutting approvals no one needed, replacing tools that no longer fit, is what compounded.
What you'll learn:
- Why task-level automation plateaus and workflow-level redesign compounds
- How Uber structured 16 two-week sprints to find the real automation opportunities
- How to spot which of your team's workflows are worth redesigning first
Who should attend:
CIOs, COOs, and transformation leads deciding where to point AI investment next, especially anyone who's automated a task or two and is wondering why the bigger win hasn't shown up yet.
What you'll leave with:
- A framework for finding the workflow, not the task, worth automating
- A short list of questions to ask before greenlighting your next AI project
Agenda
What we'll cover
The Workflow Is the Unit of Automation
15 minutesCharlie breaks down Uber's Agentic Pods experiment and what it means for choosing your next AI project
AI in the News
15 minutesLatest AI developments and releases from the past week
Q&A
30 minutesOpen forum for questions about your specific use cases
Total duration: approximately 30 to 45 minutes.
Your host
Charlie Cowan
Founder, Kowalah
Charlie hosts our Wednesday Webinars, sharing practical AI strategies and insights to help organisations accelerate their AI adoption. With deep experience in AI leadership and implementation, he gives executives and teams actionable guidance for navigating AI transformation.
Ready when you are
Reserve your spot.
Register for this Wednesday Webinar and we'll send your Zoom link.