Change Enablement · Training programmes
Training on your work, not AI in the abstract.
People don't change how they work because they watched a webinar on prompting. They change when they see Claude do their own task, faster and better. Our training is built around your real use cases.
Book a ConversationGeneric theory
changes nothing.
A course on "how large language models work" leaves people informed and unchanged. The gap between knowing AI exists and using it on Tuesday's actual task is where most training programmes quietly fail.
We never lead with training as a standalone product. It's embedded in the programme, sequenced against real deployments, and anchored in the work each role actually does, so the skill transfers the moment people sit back down at their desks.
What's involved
Training that fits the role.
End-user training
Hands-on sessions for the people who'll use each agent day to day, built around the specific workflow it changes, so they leave having already done the new task the new way.
Team-leader enablement
Managers learn how to lead a team through the change, spot who's struggling, and reinforce new habits, because adoption sticks when the line manager backs it.
Operator and IT training
The internal team that will run and extend the system gets the technical depth to own it confidently, so you're not dependent on us for routine operation.
Domain-credible coaching
For executives, coaching from someone who has held a similar role and earns the right to be heard. The most senior people change last, and only when the guidance comes from a peer.
When it runs
Timed to each go-live.
Training doesn't happen in one upfront block that's forgotten by launch. It starts roughly four weeks before each agent ships, so skills are fresh when the tool arrives, and repeats for each new capability the programme delivers.
When it runs
Begins about four weeks before each agent ships, repeating for every new capability.
The curriculum
The Kowalah Learning Tree.
An AI literacy qualification earned by doing, not just attending. Every course is a single working day on live tools against real work, and you leave with output you keep. Courses ladder up to the AI Literacy Award at Foundations, Practitioner, and Champion level.
Behaviour courses
How people workAI for Business
Use AI safely and lead strategically, with governed Claude use seen from the inside.
AI in Action
Agents, live data, and tools that talk to each other. Build and test a simple connected workflow.
AI at Scale
Build a working AI tool from your own organisational brief, then version, document, and hand it over.
Skills courses
Practise, then buildClaude at Work
The practice course for Claude users: brief it well, know where it has limits, and use it confidently every day.
ChatGPT at Work
The practice course for ChatGPT users.
Buildathon
Three levels. Every team leaves with something real.
Hackathon
Bring your own problem. Kowalah scopes it and supports the build.
Executive · X-Series
Governance and leadership for senior decision-makersLeading with AI
Use it safely, lead strategically.
Board Brief
Present an AI strategy to your board using the Six Questions framework, and a living governance framework they can support.
Transformation
Commission an organisational AI programme with a review cycle you own.
The Lodges
Choose your build depth: a prompt arc, a reusable template, or a full skill.
Innovation Sprint
A focused innovation sprint for senior teams.
Advisory
Ongoing executive advisory between sessions.
Inspiration Sessions
One-hour awareness introsWhat is AI?
One hour. What AI is, where it's going, and why now.
Claude
One hour. What Claude is and what it does well.
ChatGPT
One hour. What ChatGPT is and how to use it well.
Agents
One hour. What AI agents are and what they can do.
MCP
One hour. Connected AI and what it changes.
Part of Change Enablement
The pillar where programmes succeed.
Communications, champions, training, and measurement work as one, the pillar that turns agents in production into agents in everyday use. See the whole pillar →
Ready when you are
Train on the work
that actually matters.
A 30-minute conversation is enough to see which roles to enable first.