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Webinar transcripts.

Every Wednesday we spend an hour on what is actually happening in enterprise AI adoption. These are those sessions in full, so you can read, search and quote them rather than scrub through an hour of video.

  • 23 September 2026 · 1 hour · ~10100 words

    How Electric Twin Builds AI That Knows Your Customers

    Electric Twin builds synthetic audiences from your real customer data, so you can ask questions and get research-grade answers in seconds instead of weeks.

    • Grounding AI models in real customer data instead of generic averages
    • How Electric Twin validates accuracy against real survey responses
    • The Times case study: 10x research output with the same team
  • 16 September 2026 · 1 hour · ~6300 words

    Claudeforce Explained: Three Ways to Connect Claude to Salesforce

    Salesforce just put its 'force' suffix on someone else's product for the first time. Charlie and Dennis, two Salesforce veterans, break down Claudeforce, Headless 360, and raw MCP: what each actually does, what's live today, and which one solves your problem.

    • Tell apart MCP, Headless 360, and Claudeforce — three layers, three different jobs
    • See what's live today vs. pilot-only vs. September's open beta
    • Map your own Salesforce workflows to the right integration layer
  • 9 September 2026 · 1 hour · ~9800 words

    Inside 9fin's company-wide AI Working Week

    9fin is the AI-native intelligence platform for global credit markets. Jamie Chung, Chief of Staff to the COO, joins to share what worked, what broke, and what happened after the week ended.

    • Splitting AI training by skill level: advanced, intermediate, and beginner tracks
    • The governance gap: stopping non-technical builders from shipping AI tools to the wrong place
    • Measuring whether an AI Week worked beyond attendance numbers
  • 2 September 2026 · 1 hour · ~7100 words

    Redesign the Workflow, Not the Task

    Uber ran 16 two-week AI sprints across finance, legal, and ops and found the same lesson every time: automating one task barely moves the needle, redesigning the whole workflow does. We break down Uber's approach and what it means for how you should be picking your next AI project.

    • Why automating a single task rarely moves the needle
    • Inside Uber's 16 two-week Agentic Pods sprints
    • How to spot which workflow is worth redesigning first
  • 26 August 2026 · 1 hour · ~6800 words

    Claude Tag: Give Every Slack Channel Its Own AI Teammate

    Anthropic just replaced its Slack bot with Claude Tag — a shared AI teammate every person in a channel can tag, steer, and hand work to. See how it works, what to automate first, and how to scope its access before you roll it out.

    • Tag @Claude into a live Slack thread and watch it break down a real task
    • Turn on ambient mode so Claude follows up on stalled threads unprompted
    • Scope tools, data, and memory per channel so teams don't leak each other's context
  • 19 August 2026 · 1 hour · ~6900 words

    90 Days In: What AI Adoption Looks Like

    Month 1 is exciting. Month 3 is where programmes plateau or accelerate. This session walks through what mature AI adoption looks like at 90 days and how to get there.

    • The 30/60/90 day arc in enterprise AI programmes
    • Building a skills library that compounds
    • AI champions: structure, selection, and support
  • 12 August 2026 · 1 hour · ~8700 words

    Scoping Your First AI Implementation: From Brief to Production

    AI programmes stall before they start. Too many use cases, no clear first step. This session shows how to scope a first implementation: picking the right use case, defining outcomes, and going from brief to live in weeks.

    • How to evaluate and rank AI use cases before you pick one
    • The scoping process: from ambition to buildable brief in days
    • Pre-build requirements: data, governance, stakeholder alignment
  • 5 August 2026 · 1 hour · ~6600 words

    When AI Goes Wrong: Governance for Enterprise Teams

    Ungoverned AI tool usage, hallucination in compliance contexts, outputs in the wrong place. Real incidents, real fixes. A practical governance framework for enterprise AI programmes.

    • The three governance gaps that appear in every enterprise AI programme
    • AI hallucination in compliance-critical contexts: how to detect and manage it
    • Ungoverned tool building: what it is, why it happens, and how to prevent it
  • 22 July 2026 · 1 hour · ~8500 words

    AI for Sales Teams: From Manual Workflows to Autonomous Pipelines

    Prospect research that runs overnight. Outbound that writes itself. Proposals from discovery notes. This session shows what an AI-native sales workflow looks like in 2026 — agents, not prompts.

    • Building a prospect research agent that runs autonomously overnight
    • AI-native outbound: sequences that write themselves from an ICP definition
    • Proposal generation from discovery call transcripts
  • 8 July 2026 · 1 hour · ~9400 words

    How a Construction CEO Built an AI Product: Henry Chart of CFS

    Henry Chart is CEO of CFS Group, a UK manufacturer of engineered products for the built environment. He didn't just adopt AI — he worked with Kowalah to build Clariti, an AI-native structural engineering platform now used by engineers across Europe.

    • Why Henry built an AI product rather than adopting existing tools
    • The AI architecture principle that makes Clariti trustworthy: deterministic calculations, AI for interaction only
    • Managing a software build as a non-technical CEO: what went wrong and what he'd do differently
  • 1 July 2026 · 1 hour · ~7600 words

    AI Across Your Portfolio: A Playbook for PE Firms

    PE firms have a portfolio-wide AI opportunity. This session covers how to evaluate AI readiness across your investments and organise adoption across 10, 20, or 50 portfolio companies.

    • Evaluate AI readiness and opportunity across portfolio companies
    • The PE plugin: a Claude tool for scoring investments on AI potential
    • A playbook for organising AI adoption at portfolio scale
  • 24 June 2026 · 1 hour · ~8100 words

    How Triple Point Replaced an HR SaaS Tool with AI in 6 Weeks

    Triple Point cancelled their HR feedback software and built a replacement with AI in 6 weeks. Shelley Davison from their People team joins to share the story: what worked, what broke, and what their people thought of it.

    • How Triple Point weighed build vs. buy, and what the decision process looked like
    • The 6-week build from discovery to go-live
    • What users thought of it: adoption rates, feedback quality, and manager response
  • 17 June 2026 · 1 hour · ~8300 words

    How to Measure AI Impact: From Token Costs to Board-Ready ROI

    Every AI buyer is being asked the same question: what's the return? This session shows you how to measure AI impact, from token-level costs to executive-ready ROI reporting.

    • How token costs work and what your AI programme really costs to run
    • Live demo: building an AI impact dashboard for your CFO
    • Real examples from companies proving AI ROI to their boards
  • 10 June 2026 · 1 hour · ~9400 words

    Get Your Business Found by AI Search: Practical AEO with Natalia Rice

    People are asking Claude, ChatGPT, and Perplexity for recommendations instead of searching Google. Is your business showing up in those answers? Natalia Rice joins us to walk through practical steps to make sure it does.

    • How Claude, ChatGPT, and other AI tools decide which businesses to recommend
    • A live check: is AI already recommending your business or your competitors?
    • Why generic content gets ignored by AI search and what to do instead
  • 3 June 2026 · 1 hour · ~7000 words

    Finance Automation with Claude + Xero: Live Demo

    The Xero connector just landed in Claude Cowork. Watch us connect it live, build a finance skill from scratch, and automate a real workflow end to end.

    • How the new Xero connector works and what data Claude can access
    • Live demo: connect Xero, build a finance skill, automate a real workflow
    • How to identify which finance workflows in your team are ready to automate now
  • 27 May 2026 · 1 hour · ~6300 words

    Claude Managed Agents: Design Outcomes and Memory Before You Build

    Claude Managed Agents are developing fast. This session covers two new features that determine success: outcome rubrics and memory architecture. No technical knowledge required.

    • What an outcome rubric is and how they give your agent a target to aim at
    • How to define what 'good' looks like for your agent's task
    • The categories of memory stores and when to use each
  • 20 May 2026 · 1 hour · ~5600 words

    Claude Design: Build Your First AI-Powered Design System

    Claude Design launched weeks ago at claude.ai/design — most teams haven't tried it yet. Watch Charlie Cowan build a complete design system live, then implement it in a real product. No design experience required.

    • What Claude Design is and where to find it
    • Build a design system from scratch in Claude Design
    • Implement your design system in a real application
  • 6 May 2026 · 1 hour · ~8900 words

    Granola for Enterprise Teams: From Meeting Notes to Organizational Intelligence

    The value of meeting capture isn't for the person in the room, it's for everyone who wasn't there. Join Kowalah and Granola to see how enterprise teams turn meeting notes into organizational intelligence that powers agents, informs roadmaps, and gives leaders a real-time pulse on their business.

    • Why the real value of meeting capture is for everyone who wasn't in the room
    • Enterprise Granola: spaces, folders, and templates for team-wide workflows
    • Live demo: sales and product meeting templates in action
  • 8 April 2026 · 1 hour · ~7500 words

    Design Your First MCP Server: Connect Claude to Any System

    Your company data sits in systems Claude cannot see. MCP servers fix that. See how one works inside a real business, understand the architecture, and leave knowing exactly how to brief your team to build one.

    • Why pre-built connectors are not enough for your business
    • How an MCP server connects Claude to any internal system
    • Live walkthrough of a real MCP server powering a business

Every Wednesday

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An hour a week on enterprise AI adoption, organisational change and what we are seeing with clients.

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